Service Department

Service Department

H-D® AUTHORIZED SERVICE 

Thank you for choosing one of the most respected full-service dealers in the country for Harley-Davidson® motorcycles. Our Professional Harley-Davidson® (PHD) Trained Technicians and staff offer over 180 years of combined experience in every service area, including electrical, chassis, engine, fuel, injection, performance and customer service for your Harley-Davidson® motorcycle.

EXTENDED SERVICE PLAN

WINTER STORAGE

WHAT HAPPENS WHEN YOU SUBMIT A SERVICE REQUEST?

  • We respond via phone or email during open hours. If we are closed, we will contact you the next day.
  • We ask any additional questions regarding the service you are seeking.
  • We provide you with pricing, confirm availability and schedule the service appointment.

Our team of master technicians are factory trained and certified. Whether it's regularly scheduled maintenance, a full customization or a tire/oil change while you wait, our technicians will get the job done skillfully and professionally.

SERVICE REQUEST

Required
Required
Required
Required

Vehicle Details

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SERVICE TEAM

SERVICE

Ron L.

Ron L.

Service Manager

Started riding in _____.
Joined the ISSHD Team in October 2017.

ron.long@southsideharley.com

Jerry H.

Jerry H.

Parts To Service

Started riding in 1970.
Joined the ISSHD Team in March 1975.

Matt W.

Matt W.

Warranty Manager

Started riding in 1999.
Joined the ISSHD Team in June 2005.

Bryant F.

Bryant F.

Service Specialist

Started riding in 2016.
Joined the ISSHD Team in 2016.

Michael H.

Michael H.

Service Specialist

Started riding in 1996.
Joined the ISSHD Team in July 2019.

Tommy W.

Tommy W.

Service Specialist

Started riding in 1974.
Joined the ISSHD Team in March 2021.

Steve G.

H-D Advanced Technician

Started riding in _____.
Joined the ISSHD Team in October 1995.

Jason (Wingnut) S.

Jason (Wingnut) S.

H-D Advanced Technician

Started riding in 1997.
Joined the ISSHD Team in February 1999.

Jason (Foster)

Jason (Foster)

H-D Advanced Technician

Started riding in 1987.
Joined the ISSHD Team in March 2001.

Alex S.

Alex S.

H-D Advanced Technician

Started riding in 1992.
Joined the ISSHD Team in May 2013.

Justin K.

Justin K.

H-D Master Technician

Started riding in _____.
Joined the ISSHD Team in March 2016.

Brian V.

Brian V.

H-D Master Technician

Started riding in 1978. Joined the ISSHD Team in May 2018.

BJ F.

BJ F.

H-D Advanced Technician

Started riding in 1997.
Joined the ISSHD Team in January 2021.

IN MEMORY OF TERRY

IN MEMORY OF TERRY

Rest in peace.

Terry had been a part of our family since 2019 and was a dedicated team member here at Southside. He was a retired IMPD Officer and loved to take trips on his Harley with his friends. Terry will be truly missed by us all.

John Bi.

John Bi.

Detailer

Started riding in 1977.
Joined the ISSHD Team in May 2019.

Ric B.

Ric B.

Detailer

Started riding in 2020.
Joined the ISSHD Team in April 2021.