Service Department

Service Department

H-D® AUTHORIZED SERVICE 

Thank you for choosing one of the most respected full-service dealers in the country for Harley-Davidson® motorcycles. Our Professional Harley-Davidson® (PHD) Trained Technicians and staff offer over 180 years of combined experience in every service area, including electrical, chassis, engine, fuel, injection, performance and customer service for your Harley-Davidson® motorcycle.

EXTENDED SERVICE PLAN

WINTER STORAGE

WHAT HAPPENS WHEN YOU SUBMIT A SERVICE REQUEST?

  • We respond via phone or email during open hours. If we are closed, we will contact you the next day.
  • We ask any additional questions regarding the service you are seeking.
  • We provide you with pricing, confirm availability and schedule the service appointment.

Our team of master technicians are factory trained and certified. Whether it's regularly scheduled maintenance, a full customization or a tire/oil change while you wait, our technicians will get the job done skillfully and professionally.

SERVICE REQUEST

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Vehicle Details

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SERVICE TEAM

SERVICE

Jerry H.

Jerry H.

Parts To Service

Started riding in 1970.
Joined the ISSHD Team in March 1975.

Bryant F.

Bryant F.

Warranty Manager

Started riding in 2016.
Joined the ISSHD Team in 2016.

Michael H.

Michael H.

Service Specialist

Started riding in 1996.
Joined the ISSHD Team in July 2019.

Matt W.

Service Specialist

Started riding in 2000.
Joined the ISSHD Team in June 2005.

Steve G.

Steve G.

H-D Master Technician

Started riding in 1985.
Joined the ISSHD Team in October 1995.

Jason (Wingnut) S.

Jason (Wingnut) S.

H-D Expert Technician

Started riding in 1997.
Joined the ISSHD Team in February 1999.

Alex S.

Alex S.

H-D Master Technician

Started riding in 1992.
Joined the ISSHD Team in May 2013.

Brian V.

Brian V.

H-D Master Technician

Started riding in 1978.
Joined the ISSHD Team in May 2018.

BJ F.

BJ F.

H-D Master Technician

Started riding in 1997.
Joined the ISSHD Team in January 2021.

Andrew B.

H-D Master Technician

Started riding in 1989.
Joined the ISSHD Team in March 2023.

IN MEMORY OF TERRY

IN MEMORY OF TERRY

Rest in peace.

Terry had been a part of our family since 2019 and was a dedicated team member here at Southside. He was a retired IMPD Officer and loved to take trips on his Harley with his friends. Terry will be truly missed by us all.

John Bi.

John Bi.

Detailer

Started riding in 1977.
Joined the ISSHD Team in May 2019.